Privacy policy
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Privacy Policy
Effective Date: [Дата, например, December 23, 2025] Last Updated: [Дата]
1. Introduction
Welcome to Mellow Space Boutique Rooms. We are committed to protecting your privacy and ensuring your personal data is handled in accordance with Thailand's Personal Data Protection Act (PDPA).
This Privacy Policy explains how we collect, use, and disclose your information when you visit our website https://mellowspacephuket.com/ or stay at our hotel.
2. Information We Collect
We collect the following types of information to provide our services:
Personal Identification: Name, surname, date of birth, nationality.
Contact Information: Email address, phone number, home address.
Identity Documents: Passport details or Thai ID card copies (required by Thai Law for hotel registration).
Payment Information: Credit/debit card details (processed securely via our third-party payment providers like Stripe; we do not store full card numbers on our servers).
Stay Details: Arrival and departure dates, special requests (e.g., dietary restrictions, room preferences).
CCTV Footage: For security purposes, common areas of the hotel are monitored by video cameras.
3. How We Use Your Information
We use your data for the following purposes:
Booking Processing: To manage your reservation and process payments.
Legal Compliance: To register your stay with the Thai Immigration Bureau (TM.30 notification) as required by law.
Customer Service: To communicate with you regarding your stay or special requests.
Marketing (Optional): To send you promotions or newsletters only if you have opted in.
4. Sharing of Information
We do not sell your personal data. However, we may share your information with:
Service Providers: Payment gateways (e.g., Stripe) to process transactions.
Government Authorities: Thai Immigration Bureau and local police as required by the Hotel Act and Immigration Act.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or destruction. Payment transactions are encrypted using SSL technology.
6. Your Rights
Under the PDPA, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (subject to legal retention periods, such as tax or immigration records).
To exercise these rights, please contact us at roomsmellowspace@gmail.com.
7. Contact Us
If you have questions about this Privacy Policy, please contact us:
Hotel Name: Mellow Space Boutique Rooms
Company Name: MAMA, I am in (Thailand) , บริษัท มาม๊า ไอ แอม อินน์ (ไทยแลนด์) จำกัดส
Address: No. 306/1-2, Patak Road, Karon Subdistrict, Mueang Phuket District, Phuket
Province
สำนักงานแห่งใหญ่ ตั้งอยู่เลขที่ 306/1-2 ถนนปฎัก ต.กะรน อำเภอเมืองภูเก็ต จังหวัดภูเก็ต /
Email: roomsmellowspace@gmail.com
Phone: +66950903513